Chef James Metcalfe has had an illustrious career spanning 25 years working in both double hatted and Michelin star restaurants across London and Sydney. Today, he heads JRM, a multi-faceted hospitality consultancy firm that is working with some of the biggest names in the industry. A LIST Guide sits down with him to learn a little bit more about his work.
Tell us a little bit about JRM
We supply temporary event and promotional staff for agencies, corporate and private clients. We only employ the top three per cent of candidates, so clients are provided with the best chefs, bartenders, wait and promo staff in the business.
What are some of the biggest challenges you have faced in the business? How did you resolve them?
In recent years Sydney has seen a real shortage of quality back and front of house staff, which has meant we’ve had to think outside of the box to overcome this issue. Throughout this time we never compromised on quality to fill a gap and we’ve found that this approach has helped us attract quality staff.
What has been the biggest event you’ve worked on?
Throughout my time as a chef I’ve had the pleasure of working for some incredible celebrities from British Royalty to the world’s most famous girl band. One of the largest events I worked on, however, was for Australia’s most famous media mogul. It was a personal event for him and his friends held on his luxury yacht. We also regularly staff large-scale operations for the SCG and SFC catering for thousands of guests across a number of events, simultaneously.
What do you love about the industry?
What’s not to love? I admire the creativity, the people, the tale, and most of all, the fast-paced environment we operate in. I’ve been living and breathing the industry for 25 years now and have been lucky enough to be a chef at the highest level.
Where do you see JRM going in the next five years?
We’re on the verge of launching in Melbourne and Brisbane and we’re working toward an international presence within the next five years. We will also be growing our portfolio of venues so watch this space!
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