Hilton Surfers Paradise has been named Best Redeveloped Hotel at the 2021 Australian Hotels Association (AHA) National Awards for Excellence.
The prestigious accolade was awarded to the hotel in recognition of its $9 million makeover, which saw the addition of nine new guest rooms and suites, a brand new full-service Executive Lounge, expanded conference facilities, and a reinvented lobby complete with new cocktail bar, all-day dining area, and exhibition gallery.
The major refurbishment also welcomed the implementation of contactless arrival with Digital Key for guest rooms, and digital food and beverage ordering from poolside, in-room, and within the outlets.
Hilton Surfers Paradise general manager Fiona Pryde, said that despite challenging trading conditions amidst the pandemic, the hotel is very fortunate of their owner, Dr Jerry Schwartz, for his continued support in the hotel’s redevelopment.
“Renovating the entire ground floor during the COVID-19 pandemic created a sense of optimism within the team during challenging times, and it also gave the hotel something new and exciting for our loyal guests to experience once interstate travel resumed,” Pryde said.
The annual awards, which were presented in Hobart earlier this month, are renowned for being Australia’s most prestigious hotel accolades.
“The AHA Awards for Excellence are acclaimed for shining a spotlight on the Hotel industry and we are grateful to be recognised among the many talented people and great hotels that make up the outstanding and resilient Australian Hotel Industry.”
The awards night was the biggest the industry has hosted in the past few years, welcoming more than 500 guests from around the country who gathered to acknowledge the industry’s challenges and to celebrate its resilience and achievements.