Event in the spotlight: AHICE & Design Inn Conference


The COVID-safe event was complete with thermal imaging and high tea-style lunch.

More than 700 physical and virtual attendees gathered last month for AHICE & Design Inn Hybrid Conference, held at Hyatt Regency Sydney.

From food and beverage to physical distancing requirements, every element of the event was considered by the venue and event organisers to ensure a COVID-safe event for all attendees.


What: AHICE & Design Inn Hybrid Conference
Where: Hyatt Regency Sydney
When: 8 & 9 September 2020
Who: More than 700 physical and virtual attendees
Organised by: Interpoint Events


With hundreds of attendees both virtual and physical, speakers dialling in from Melbourne and Hong Kong to Honolulu and Shanghai, the 2020 AHICE & Design Inn Conference was a challenge on all fronts.

Tasked with ensuring all the technology requirements were met, in-house AV specialists Encore Event Technologies deployed their latest hybrid event technology Chime Live.

The technology ensured online delegates experienced the event in a way that was as close as possible to the in-person event, which included in-person and virtual Q&As and panel discussions over the two days.

As the host venue, Hyatt Regency Sydney was responsible for delivering COVID-safe solutions for the conference layout and compliant food and beverage options for the networking and social events.

Catering was individually served, with high tea-style networking lunches and a socially distanced cocktail event with canapés individually packaged in bio-degradable single-use packaging.

Hyatt Regency Sydney delivered a COVID-safe food and beverage offering

COVID-safe measures

Working in collaboration with Interpoint Events and Encore Event Technologies, Hyatt Regency Sydney is extremely proud to have showcased that it is possible to deliver COVID-safe, premium experiences in these challenging and restrictive times.

Those physically in attendance were privy to Hyatt Regency Sydney’s new COVID-safe initiatives, whist maintaining the exemplary service synonymous with the five-star hotel and event venue.

From thermal cameras upon entry and socially distanced conference layouts to hybrid meeting technology and new food delivery arrangements, every element of the event was considered.

This was complemented by Encore’s MeetSAFE guidelines for safe event production and delivery as well as sanitising all equipment such as microphones.


The feedback was overwhelmingly positive and instilled confidence in the industry that events can be delivered in a COVID-safe way.

As a first of its kind, the AHICE & Design Inn Conference also proved the hybrid format can bring people together to deliver ideas and inspiration from thought-leaders from all around the world.

Find out about hosting your next COVID-safe event at Hyatt Regency Sydney.

Read more about AHICE from the organisers here.

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